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Making the Business Case for Quality

MASTER: Making the Business Case for Quality Workshop (MBCQ-JUN2023-clone)


Description
Course Introduction

Healthcare organizations under increasing social, economic, and regulatory pressure need to improve clinical outcomes and the patient experience while eliminating waste and unnecessary costs, plus prevent burnout. Achieving this quadruple aim with the new calculus of value-based care requires demonstrating comparatively higher quality at the lowest possible cost – to payers and patients alike. What’s more, healthcare leaders must align their mission with the business case for it to monetize quality improvement goals into a defensible bottom-line financial justification.

This four-week, synchronous, online, interprofessional course teaches participants how to improve leadership decision-making through interpreting and integrating clinical and financial information using a proven approach for making a sound business case for improving quality.

Learning Objectives
• Monetize the current cost of waste associated with a quality improvement opportunity.
• Translate a proposed quality improvement initiative into measurable financial impact.
• Apply the five-step process for making an effective business case to justify increasingly scarce resources.
• Explore how to overcome common barriers to create key stakeholder buy-in.

Course Design and Methods
• Pre-reading to support key learning objectives.
• On-demand recorded lessons with readily applicable tips, tools, and techniques.
• Interactive "live" small group discussions with relevant case study applications and leadership implications.
• Applied learning to a specific real-world challenge in the participant’s organization.
• Expert faculty coaching to explore solutions for overcoming common barriers to implementation.

DATES + TIMES (all times Central)*:
• June 6, 2023, 11:30 AM - 12:30 PM
• June 13, 2023, 11:30 AM - 12:30 PM
• June 20, 2023, 11:30 AM - 12:30 PM
• June 27, 2023, 11:30 AM - 12:30 PM
Content
  • WELCOME AND INTRODUCTION
  • Welcome and Introduction
  • Meet the Faculty
  • Pre-Course Survey
  • Case Studies
  • Reading List
  • Project Practicum
  • Live Sessions
  • MODULE 1. Defining the Opportunity
  • Module 1. Introduction
  • Module 1. Pre-Work
  • Module 1. Defining the Problem Video
  • Module 1. Identify a Performance Improvement Opportunity
  • Module 1. Goal Setting Video
  • Module 1. Key Stakeholders Video
  • Module 1. Live Session Info
  • Module 1. Post-Work
  • Module 1. Define the Problem
  • Module 1. Goal Setting
  • Module 1. Identify Key Stakeholders
  • MODULE 2. Monetizing Quality: Linking Quality and Finance 9d
  • Module 2. Introduction
  • Module 2. Pre-Work
  • Module 2. Monetizing Quality Video
  • Module 2. Estimate the Cost of Waste
  • Module 2. Determine the Cost of a Viable Solution
  • Module 2. Live Session Info
  • MODULE 3. Making the Business Case for Quality: Putting It All Together 19d
  • Module 3. Introduction
  • Module 3. Pre-Work
  • Module 3. Projecting Financial Impact: ROI Video
  • Module 3. Financial Impact
  • Module 3. Calculate the Return on Investment
  • Module 3. Live Session Info
  • MODULE 4. Getting to 'Yes': Overcoming Barriers 20d
  • Module 4. Introduction
  • Module 4. Pre-Work
  • Module 4. Overcoming Common Barriers Video
  • Module 4. Executive Summary
  • Module 4. Live Session Info
  • WRAP-UP, SUMMARY, COURSE EVAL, NEXT STEPS 21d
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 1 year
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