Making the Business Case for Quality Workshop

Course Introduction

Healthcare organizations under increasing social, economic, and regulatory pressure need to improve clinical outcomes and the patient experience while eliminating waste and unnecessary costs, plus prevent burnout. Achieving this quadruple aim with the new calculus of value-based care requires demonstrating comparatively higher quality at the lowest possible cost – to payers and patients alike. What’s more, healthcare leaders must align their mission with the business case for it to monetize quality improvement goals into a defensible bottom-line financial justification. 

This four-week online course teaches participants how to improve leadership decision-making through interpreting and integrating clinical and financial information using a proven five-step method for making a sound and defensible business case for improving quality.

Learning Objectives

  1. Monetize the current cost of waste associated with a quality improvement opportunity.
  2. Translate a proposed quality improvement initiative into measurable financial impact. 
  3.  Apply the five-step process for making an effective business case to justify increasingly scarce resources.
  4.  Explore how to overcome common barriers to create key stakeholder buy-in.

Course Design and Methods

  •  Pre-reading to support key learning objectives.
  •  Interactive presentation modules with readily applicable tips, tools, and techniques.
  •  Small group discussions with relevant case study applications and leadership implications.
  •  Applied learning to a specific real-world challenge in the participant’s organization. 
  •  Expert faculty coaching to explore solutions for overcoming common barriers to implementation. 

Course Accreditation



Buy now on Amazon or Springer Publishing.


Amazon 5.0 out of 5 stars 

“An absolute must read for any emerging or established healthcare leader or executive.

This book not only explains the 'nuts and bolts' of the current state of healthcare finance and operations--it offers solutions to vexing problems in this challenging environment in a way most books fail to effectively explain. Through the thorough case examples and analysis of common problems HCOs face, solutions are offered with an eye toward the future. The book gets to the point with enough important detail so the reader can understand complex problems without getting bogged down in unnecessary information with no value add. This is an outstanding addition for healthcare leaders from chairs and department directors and managers to COOs, CFOs, and CEOs. There is something to be gained for anyone interested in improving healthcare delivery.”